A group photo of the team outside the Milestone Barn

Rated No.1 in the UK

Written by Jen Gleadow

Award logo for The Drum Elite Independent Agencies 2022
Award logo for The Drum Top Independent Agencies 2022

We’re delighted to have received two prestigious accolades from the Drum:

The No.1 UK agency with up to 25 employees and a Top 10 UK Elite independent agency of any size, based on financial strength and client ratings of creativity, strategy and customer service.

The Drum Independent Agency Census 2022 reveals which of Britain’s agencies has the happiest clients, the best creative output and demonstrates the best financial resilience. Milestone has been named as one of the very best across all categories.

Our incredible result means we’ve weathered the pandemic better than most. 2020 was a tough year for everyone, but we just kept going, with a fantastic team and great clients.

Having the right technology, regular team communications and a strong, resilient culture meant we adapted well to working from home and in 2021 had our best year ever. Our clients stayed with us, investing in major brand and digital projects. Plus we won several new clients, despite our no-pitch policy. We managed to maintain our quality, creativity and customer service levels throughout the lockdowns.

This double win is proof that we can more than hold our own against London agencies more than five times our size.

While some agencies are reducing their office space, we’ve seen the return to work as an opportunity to expand our premises, giving our team more room while adding new client services including an onsite photography and video studio. And it’s been fantastic to be able to build on our strong, supportive culture.

The Drum is a leading global marketing media network and awards organisation. It carries out a yearly census of UK creative marketing agencies to provide an independent source of information for businesses looking for a creative partner to support everything from branding to digital transformation.

The Drum’s research team polls the staff and clients of independent agencies to form the most comprehensive annual survey of the UK agency landscape. This rigorous survey assesses financial strength and stability, and for the Elite list, also includes client ratings of creativity, strategy and service.

The Drum’s Elite agency list represents the best independent agencies in the UK and we’re thrilled to be included in the Top 10.

Get in touch to find out how we could help you with your next creative project.